solman incident gives BSP Error CX_SY_MESSAGE_IN_PLUGIN_MODE

Hi,

We have configured ITSM and Created incidents in Solution manager 7.2. sp07 system,

From SM_CRM. while searching for incident, and opening an existing incident, it gives BSP pages error

Message E BS 001 cannot be processed in plugin mode HTTP

Exception class:CX_SY_MESSAGE_IN_PLUGIN_MODE

Program:SAPLCRM_ORDERADM_H_OW

Include:LCRM_ORDERADM_H_OWU12

the http trace gives 500 BSP pages error.