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Crystal Suddenly Closing When Inserting

I am encountering a problem that has not occured over the pasat several years of working in Crystal. I am woriking in a stand-alone version which suddenly closes when i click to insert into a report, Or if i drag a formula or other database item to the worksheet. I have updated and installed all ptches. Anyone had this problem?

Edited by: jessicam on Oct 22, 2010 5:46 PM

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  • Posted on Oct 22, 2010 at 08:54 PM

    Hello,

    What version are you using?

    What is your OS?

    Have you tried doing a repair install?

    Any error in the event Viewer when CR closes?

    Are you a local PC Admin and/or belong to the Admin group?

    Has your IT guys pushed out any changes to your local Profile?

    Any Anti-virus or firewall blocks been noted in their logs?

    Thank you

    Don

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 27, 2010 at 02:16 PM

    Have you tried uninstalling the old version and installing the R2? Might help, not sure.

    As to your problem:

    1) Does it occur in a couple of specific reports or in all?

    2) Does it occur on some D&D and insert actions within those reports or on all of them?

    3) A while ago I had a lot of crashes in CR2008 while having the main window placed on my secondary display. Though I got serious error prompts, I wouldn't be surprised if your problem is caused by the same thing, assuming you're working in dual screen. (Which you probably aren't.)

    Other that with those questions, I can't offer any help.

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