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Former Member
Oct 22, 2010 at 02:40 PM

Portal/KM icons not displaying when accessing portal using different URL..



We are using Siteminder to access the portal. So while accessing the portal we are using a diiferent url and once the user gets authenticated he can login to the portal.

Now while using siteminder url, none of the portal/KM icons are displaing and showing a X. While accessing the portal using normal portal url all the icons are displaying fine.

If we check the property of the icons while accessing through normal portal url in which the icons are dsplaying, its showing http://<server>:<port>/irj/go/km/docs/etc/public/mimes/images/standard_folder.gif

But while accessing using siteminder url in which the icons are not displaying, its showing

http://<siteminder url>/irj/go/km/docs/etc/public/mimes/images/s_s_ledr.gif

Any suggestion what might be the reason. What needs to be done for icons while accessing using a different url.