Inbound queues are in "STOP" status in CRM

[former_member592670]

Hello Experts,

Again I'm struggling and I know you guys will surely help me:)

Below is the scenario:

We have CRM and ECC server. All of the data moves from ECC to CRM. We have made all required RFC connctions and connection testing is +ve.

But data is not moving from ECC to CRM. When I create customer in ECC it is not replicating to CRM. It is going to CRM but is getting hold in inbound queue(smq2) in "STOP" status.

I have checked all RFC connections and tables required. Every thing looks ok.

I found one SAP note 430980 which mentions that the queues are in STOP status when any load object is running in CRM.

But when I checked in R3AM1 no load running,

Can you guys tell me what me be the issue here

Thanks

Kushal

[rohit_sharma2]

Hello Kushal,

Can you please ascertain if queues are registered properly in SMQR txn . in CRM?

[former_member592670]

Hi Rohit,

SMQR settings looks ok

But Scheduler status is inactive. Shall I activate it?

Kushal

[Former Member]

Hi Kushal,

This field only gets active if there is any data trafic running between CRM and ECC at the moment.

Try to check the status of transaction SMOHQUEUE... here the queues must be yellow and the start queue demon must be running.

Regards.

[rohit_sharma2]

Hi Kushal,

Yes, you may activate the scheduler by pressing Ctrl + F5

Normally, STOP status is due to lock and you can check Note 378903 ::( Queue status in SMQ1, SMQ2 and table ARFCRSTATE ) for more info.

How many such queues are in STOP status? The bell in SMQ2 changes the view and lets you know.

For all the queue entries with STOP status check if you're able to select the queue and unlock it from SMQ2 and see if it is getting processed.

Thanks,

Rohit

[former_member592670]

Hi Susana,

I have checked the transaction SMOHQUEUE. All queues are in red and in HOLD status. What Shall I do here

Thank you

Kushal

[rohit_sharma2]

Start the Queue Daemon.

[former_member592670]

Hi Rohit,

I tried to unlock the queue and refresh it. But nothing happen. When I try to activate it I get message"the queue is registered"

I chek the Bell option and following queues are in Hold/STop state

CRI*

CSA*

ISP*

MASS*

R3A*

Thank you

Kushal

[Former Member]

Hello kushal,

I know it's an old topic but could you tell me how have you solved this problem?

Or does anyone know how could this be approached? I have the same issue - inbound queues in CRM (SMQ2) have status STOP (I cannot unlock them manually). All RFC connections have been created properly.

Thanks for any help,

Mark