We are in the early stages of our CRM 7 project. During CRM_UI testing, we are getting a error message when trying to pull up a FactSheet on an account. This information is obtained via a RFC call to BW. Here is the error message:
The initial exception that caused the request to fail was:
Connect to message server host failed
Connect_PM TYPE=B MSHOST=orion.dunn-edwards.net GROUP=PUBLIC R3NAME=DEB MSSERV=sapmsDEB PCS=1
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR service 'sapmsDEB' unknown
TIME Thu Oct 21 10:02:16 201
COMPONENT NI (network interface)
DETAIL NiPGetServByName2: service 'sapmsDEB' not found
SYSTEM CALL getservbyname_r
I executed a telnet to my backend BW system via telnet <bw_host> 3600 and that seems to work correctly. I also varified that the sapmsDEB 3600/tcp entry exists in my /etc/services file; but none of this helps. The RFC being used between CRM and BW also is testing okay.
Thanks in advance.