B1 client crash

[Former Member]

Our B1 client crush in client desktop or in server. We use B1 8.8 SP00 PL15. This occurs when we open the incoming payment account type by clicking previous record button. What we have did are :

1. Create incoming payment account type

2. Create incoming payment customer type

in step 2, we use the G/L account code in the step 1 as payment means --> cash --> G/L account.

Pls advice.

Rgd,

Andres

[former_member186095 · Accepted solution]

Hi,

Can you describe the scenario more detail ? it would be better with sample.

What database localization are you using ? I am afraid that the shutdown is caused by database location and operating system used as server platform.

Tell me your operating system and database localization.

JimM

[Former Member · Accepted solution]

I understood your answer. I will test it first.

Rgds,

Andres

[Former Member]

Hi......

I guess .DMP file is being created.

Just try this. Clear temp files.

then uninstall Client and just reinstall.....

Regards,

Rahul

[Former Member]

There is no DMP file. I have reinstalled B1 but it is still happened

Rgds,

Andres

[Former Member]

Ok.......

What exactly happening can you please tell?

Crashing B1 Client means what?

Regards,

Rahul

[Former Member]

B1 client application is shutdown suddenly. I do not know why. We just create incoming payment vendor type and incoming payment customer type. THe GL account in the account type payment is used as payment means G/L account in the customer type payment. After creating the customer type payment, clicking previous record button and the application is shutdown without dmp file

REgards,

Andres