on 10-21-2010 1:17 PM
Hi Experts,
I am working on an issue.
I have one sales Order which has credit block.
when we release the credit block via vkm3, then the output fax gets triggered.
I have another sales order which has credit block,
when we release the credit blcok via vkm3 , the output fax is NOT getting triggered.
If any of you has worked on this setting, request your input on where to find the settings/coding for the same.
Pls guide on as to where i need o start looking for the solution.
Regs,
SuryaD.
Hi,
You should ensure that to the sales order output type, the routine 9 should be assigned. This will ensure that the output type will not be triggered if the sales order is blocked due to credit reasons.
Also ensure that you maintain the output condition record in VV11
So when you create sales order, and if it is blocked for credit reasons, the output will not be triggered.
When you release the sales order in VKM3, the routine will check the sales order and then becomes it is released now, the output will be triggered automatically using the masterdata maintained in VV11.
Please test this and confirm. This should work without any problem
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Hi Navaneetha,
Thanks for your response.
I guess the settings for the same is in place .
Reason:
Sales Order 1 has the output fax triggered as soon as the block is released via VKM3.
Sales Order 2 does NOT have the output fax triggered even when the block is released via VKM3.
Why Sales Order 1 behaves right ?
Why sales Order 2 does not behave as expected.?
Has this got any link with the difference in sales area, condition record ?
Please guide.
Regards,
SuryaD.
Edited by: SuryaD on Oct 21, 2010 9:33 PM
SuryaD,
Are these two orders using the same Order Document Type? If not, output conditions (VV33) can be maintained based on key combinations such as Doc type, CustGroup, etc. Also, the Requirement routine and settings assigned in the IMG -> Maintain Output Determination Procedures could be in play here.
Regards,
Oberon
SuryaD
Take a close look at order 2 after you released it using VKM3. There may be a delivery block or incompletion or rejection which may be preventing issue of output. Review the Header/item status for order 2. It also could be a timing (Dispatch time could be 1, 2 or 3 for example).
Also after you released, go into order 2 in change mode and take a look at the output screen and if there is no output determined, check out the output determination analysis. Output determination analysis will tell you if there any issues wiht access/master data set up etc. If output exists but is in yellow status, take a look at the processing log.
Hope this helps.
Hi,
Is there a record in the output view of the sales order for your desired output?
If it is there, then it means that there is master data available. If the output record is not there (with yellow colour), it means that the output records are not there for the sales order. So you have to maintain the output condition records in VV11 for the combination as relevant for the second order. Then for the second order, go in change mode and check the output view. Check if the output type is coming or not. If it doesnot come this time also, in the same window in the menu Go to--Determination analysis. Here check the determination analysis for each output type. You will clearly know why the output is not coming for your case.
If you need any more clarification, please let me know.
Hi all,
thanks for your responses.
Order 1: Issues output fax(ZFAX) correctly when block is released.(i see output zfax in te output screen)
Order 2: Falis to issue output fax(ZFAX) even when the block is released.(i do not see any output in the output screen)
I went to Go to -Determine analysis for both orders 1 and order 2.
in both the analysis i am able to see the output ZFAX.
Analysis Output
*Order 1 Order 2*
1. ZFAX 1. ZFAX
10(Z010) 10(Z010)
0000122426 0000122427
2. ZFAX 2. ZFAX
When i click, D.Click on the output type ZFAX on both the order Analysis output screen, i see similarities.
There in just 2 differences as below.
In the above screen,
1.Order 1 ==> has some value 0000122426
2.For Order 1==> row marked 2.(in the above screen) if i D.Click on ZFAX it says
Diagnosis
Output ZFAX has already been issued. Multiple issue for this output type is forbidden in Customizing.
In the above screen
1.Order 2 ==> has some value 0000122427
2.For Order 2==> row marked 2.(in the above screen) if i D.Click on ZFAX it says
No more information is available.
Please guide what to infer from this?
where to look further?
Regards,
SuryaD.
Edited by: SuryaD on Oct 22, 2010 11:12 AM
Edited by: SuryaD on Oct 22, 2010 11:16 AM
Edited by: SuryaD on Oct 22, 2010 11:40 AM
Edited by: SuryaD on Oct 22, 2010 11:41 AM
Hi Navaneetha,
Thank you for your prompt response.
How to check if output condition records are maintained or not?
I checked in VV13?
How will i know what key combination needs to be checked ?
1.Sales org./Division/SalesDocTy/Sold-to pt/Ship-To Pt
2.Sales org./Division/SalesDocTy/Sold-to pt
3.Sales org./Division/SalesDocTy
Sales Order 1, its working fine==> what key combination needs to be cheked to ensure it is maintained.
Sales Order 2, not working fine. How will i know for what key combination i need to maintain the condition record.
Please guide.
Regs,
SuryaD.
ABAPer
Edited by: SuryaD on Oct 22, 2010 12:04 PM
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