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Former Member
Oct 21, 2010 at 03:44 AM

why ITIN date fields greyed out but ITCH date fields editable in UI

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7.0 in the web ui when creating or changing a ITIN the date fields are greyed out with no value showing, if I open the document in the gui the date fields have value.

Using OOTB settings and the:

trxn ITIN - date profile IT0000000001 - action profile IT_INCIDENT_MANAGEMENT

trxn ITCH - date profile IT0000000002 - action profile IT_REQUEST_FOR_CHANGE

I'm not seeing anything in the configuration that looks like it could cause this, and can't find anything in OSS or SDN

These are the fields I am talking about.

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