on 10-20-2010 11:35 AM
SAp has provided Screen profile and Function code for creation of incident.Chnage request in Solution Manager.But when i try to create a new incident/CR from existing Incident as follow up transaction, the same screen doenot get defaulted.Item details is the first screen which come in front when we create a follow up transaction from existing SLFN incident.
Please suggest how should i get the Fast entry screen when i am creating follow up transaction from SLFN.
hi
pls check the sap note
[1362264- Work Centers: Incident Create default Priority & Category|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1362264]
jansi
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