SAp has provided Screen profile and Function code for creation of incident.Chnage request in Solution Manager.But when i try to create a new incident/CR from existing Incident as follow up transaction, the same screen doenot get defaulted.Item details is the first screen which come in front when we create a follow up transaction from existing SLFN incident.
Please suggest how should i get the Fast entry screen when i am creating follow up transaction from SLFN.
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