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Settlement management for Specific invoices

Hi,

In Settlement management we have the requirement to do partial settlement for specific invoices (SD).

The process is the following. The customer sends us an invoices for the rebate amount with reference to our outgoing SD invoice.

Question 1: is it correct to do a manual settlement for this process (receiving a rebate invoice from your 'customer')

Question 2: can we refer to an original SD document when doing a final settlement (manual or automatic)?

Thanks in advance!

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1 Answer

  • Apr 12 at 07:17 PM

    Hi Jef,

    In answer to your questions:

    Question 1: Yes, it can be correct to enter a manual settlement as a Credit Note to the Customer. In this way you can control the accuracy of the Settlement documents to match the document received by the customer.

    Question 2: Original SD Documents will be referenced when doing an Automatic Settlement. You can trace the documents referred (to calculate the Business Volume) in the detailed statement report. In a manual Settlement, as the amount is given manually, there are no documents referred.

    Hope my answer will be useful.

    Regards,

    Iván

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