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Settlement management for Specific invoices


In Settlement management we have the requirement to do partial settlement for specific invoices (SD).

The process is the following. The customer sends us an invoices for the rebate amount with reference to our outgoing SD invoice.

Question 1: is it correct to do a manual settlement for this process (receiving a rebate invoice from your 'customer')

Question 2: can we refer to an original SD document when doing a final settlement (manual or automatic)?

Thanks in advance!

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2 Answers

  • Posted on Apr 12, 2019 at 07:17 PM

    Hi Jef,

    In answer to your questions:

    Question 1: Yes, it can be correct to enter a manual settlement as a Credit Note to the Customer. In this way you can control the accuracy of the Settlement documents to match the document received by the customer.

    Question 2: Original SD Documents will be referenced when doing an Automatic Settlement. You can trace the documents referred (to calculate the Business Volume) in the detailed statement report. In a manual Settlement, as the amount is given manually, there are no documents referred.

    Hope my answer will be useful.



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  • Posted on Jun 04, 2019 at 11:55 AM

    Hi Ivan,

    Thanks for the reply.

    with regards to question 1. What is to your opinion the best way to settle the following situation:

    You receive a rebate advice from a customer with 1500 EUR. These Rebate advises will in almost all scenario's deffer a little bit from what we can 'calculate'.

    - You do an automatic settlement - but before releasing to accounting you manually change the condition.

    - You do a manual settlement stating the precise amount



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    • Hi Jef,

      I think it will depend on the amount of effort that requires each possibility and the source of the difference between the rebate advice from the customer and the actual calculation made by the Settlement Process.

      Usually, the settlement conditions are created in percentage. This makes it difficult to change in order to get a specific number in the Settlement posting, even though you can run a correction posting if the original settlement was already run. If this is the case, it would be probably better to have a manual settlement stating the precise amount, or even the difference between the automatic posting and the advice y the customer. I will lean towards having a manual settlement in this cases, but I will advice to have a testing scenario (perhaps in a sandbox system) and check which scenario will be a better option in regards of effort and complexity.

      Hope my answer helps.