on 10-19-2010 4:21 PM
Hi,
We are in the process of implementing Solution Manager. Below is the scope/ functionality for Solution Manager that we are looking at implementing. Please help if we are missing any other functionality.
Service desk.
Maintenance Optimizer.
Work Centers.
Implementation Content.
Service Level Reporting.
Job Scheduling Management.
End to End Integration Testing.
Maintenance Certificate.
Regards and much appreciation for all the help.
Kennedy.
Hello,
Issue Management
Business process Operations
System Administration
System Monitoring
EarlyWatch Alert
Change Management
....to name a few more
Regards,
Paul
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Root Cause Analysis.
Kind Regards,
Allam
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