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SRM:Attributes of the user are inconsistent

dhinesh_thirugnanam
Active Participant
0 Kudos

Hi All,

In PDP scenario.I have a Shopping cart 10279322 which is fully approved and a PO has been created.

Now user wants to modify the PO,however user is unable to open the shopping cart as one of the approver(project manager) has left the company which is resulting in the below error.

Is it possible to open the shopping cart from portal end and modify?

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

edaniel
Explorer
0 Kudos

Hi,

In case the user involved in the PO has been removed from the organizational structure, then the user and also the business documents where the user was involved became inconsistent.

To be able to open and edit this PO again, you should exchange the removed user to a valid user with the report: Z_CHANGE_PGUID_003 or Inconsistent business partner handling functionality.

You can find more information about how this can be done in the following KBA:

2485087 - What to do if users are accidentally deleted? - Guided Answers

Best regards,

Daniel

Answers (0)