CRVS2010 Beta - Printing does not work in Google Chrome

[Former Member]

I 've run into an issue with printing crystal reports using Google Chrome. I've tested this on 4 different computers with the same result. When a user clicks print the printer dialog does not appear and the report will not print.

The version of Google Chrome tested is 6.0.472.63

[former_member11696 · Accepted solution]

Final Production release is now available. See this thread for more info:

[ted_ueda]

Did this work in the previous version of CR.NET, i.e., the ActiveX print dialog?

Sincerely,

Ted Ueda

[Former Member]

I haven't tested this on previous versions since the current application being converted is a desktop application.

[ted_ueda]

So I'm assuming it's the ActiveX printing not working (PrintMode = ActiveX) but that print to Pdf is working.

Sincerely,

Ted Ueda

ps. you might Google "ActiveX and Chrome"

[Former Member]

I'm using CRVS2010 Beta, there is no print to pdf. There are two buttons to get report info out of Crystal and they are "Print this Report" and "Export this Report. How do I get the "Print to pdf" option?

I can export reports just fine. If this is an Active X object issue, are you saying that Crystal reports does not work with Google Chrome?

Can I change the print mode to be compatible with all browsers?

Edited by: LarryStewart on Oct 13, 2010 2:59 PM

[former_member183750]

The viewer has a property .PrintMode. This gives you two choices; PDF and ActiveX. You can set this property in code;

CrystalReportViewer1.PrintMode

or you can set the property at app design time (see properties of the viewer).

Ludek

[Former Member]

The default CrystalReportViewer1.PrintMode is pdf. Even when I set the CrystalReportViewer1.PrintMode to pdf server side it still does not work.

I don't think this function works. I opened it in IE and firefox and it opens the print dialog. Nothing indicates that it is printing in pdf mode.

Do you think this is a bug?

[ted_ueda]

PrintMode = Pdf and it shows a dialog box titled "Print to PDF".

PrintMode = ActiveX and on IE it first asks you to install/run the ActiveX add-on 'Crystal Print Control', then brings up the "Print Setup" dialog box. For browsers that don't support ActiveX, then it defaults to "Print to PDF".

So it's something else blocking. You might trace HTTP (using Fiddler, say) to find out what's blocking.

Sincerely,

Ted Ueda

[former_member183750]

ActiveX print works on IE. But I had to do a bunch of ActiveX and security configurations in IE (Using Server 2008) - allow ActiveX download, etc., etc.

PDF print mode does not work on my computer either. However I have the same build on this box as the public download. The latest internal build does print and export to pdf with no issues. So, I suspect this was a bug, but it is now resolved and should be OK at RTM.

Ludek

[Former Member]

Awesome! Thanks...

Do you have the link to the latest internal build that I could download?

[former_member183750]

Unfortunately, I do not. Public RTM should be within the next 4 weeks and that will be the only next available download.

Apologies,

Ludek

[ted_ueda]

Print to Pdf is working on my Beta build.

I'd recommend tracing using Fiddler to see what's blocking on yours.

Sincerely,

Ted Ueda

[former_member183750]

I'll check with Program Management re. support of Google Chrome. It may be that CRVS2010 being a beta this has nor been implemented yet.

Ludek