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Former Member
Oct 12, 2010 at 10:03 AM

Automatic approval workflow does not work anymore



Our automatic approval workflows configured via standard business configuration sets (process controlled) do not work anymore. They did work previously.

After changing the BUS objects 'automatic approval' workflow into the 1-step manager approval workflow it does work.

- The 'automatic approval' workflow does not seem to generate a workitem, the bbp_pd 'workflow' part is empty. In addition previously approved documents via 'automatic approval' do not contain workitem details via bbp_pd either anymore.

- We applied a new SP (SP07) not that long ago.

- These documents go into status: 'awaiting approval', the documents 'approval' details tell us the following:

001 Automatic Approval Valid (Can be Started) Open (No Decision Made) SYSTEM system

However the system does not execute the task, how come? What normally ensures the system executes these 'automatic approval' tasks (report?)?

Any input is very much appreciated.

Kind regards,