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Former Member
Oct 12, 2010 at 09:38 AM

Payment Terms in Sales Transaction...!

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Hello,

I am basically an SD consultant. I am not familiar with CRM much.

I have an issue with the Payment Terms in a Sales transaction. It shows different Payment Terms at header and different at item. There is nothing in a Docuemnt's change log. May be user has changed the Peyment Terms is changed while creating Sales Transaction, but the user says he/she had not done so.

This caused a mismatch of Payment Terms at header and item level in R/3 Sales Order and so in Final R/3 Invoice.

What can be the issue..?

As in R/3 the Payment Terms is retrived from the customer master, in CRM also it should be the same as I believe. But I first would like to check the Customer Master (Business Partner) in CRM in Transaction BP. But within Transaction BP where to check the Payment Terms? The Sales Area Data button is there but not active.

Thanks in advance.

Best Regards,

HP