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Oct 11, 2010 at 11:20 AM

Sales order taking a long time to save during VA01 and VA02

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Dear Experts,

We have an issue where saving or changing a sales order (VA01 / VA02) is taking a long time to save but is only happening for a few sold-to parties. It also only hapens once a material is added to the order.

The symptoms are as follows:

- When a sales order is created (VA01) for these specific sold-to parties and a material is entered then the order takes a long time to save, or even sometimes times out.

- When these sales orders need to be changed (VA02) it also take a long time to save. Example: went back in the order and changed the PO no. and it took over 5 minutes to save. When the material is deleted from the sales order then it saves instantly.

From what I have seen it is specific to only a few sold-to parties and only started happening recently. Another common factor is that it only take a long time to save once there is a material in the sales order.

Any feedback regarding this would be much appreciated.

Thanks,

Alvin