Dear Experts,
currently I am working on CRM EHP 6.0, I found the function Communication Hyperlinks not working, after I assigned CMS profile to Bus. Role.
I have checked CRM IDES verison CRM EHP 2.0, not shown as well.
Any idea? Or you may solve this problem before.
FYI Communication Hyperlinks:
the telephone number of a business partner can be displayed as a communication hyperlink, and you can click it to open the dial pad with the telephone number prefilled.
Thanks in advanced.
HB
Dear Haibin,
Click-to-dial feature is not automatically provided. You need to set this in the GET_P method of each field that is to support this feature.
Check CL_ICCMP_BP_BUPACOMMACCOU_CN01->GET_P_TELEPHONETEL to see a sample by SAP.
Kind regards
Walter
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