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Former Member

Document could not be sent

Hello Everyone,

I am facing some problem in workflow background task where in some users are not getting mails/Notifcation.

The task is to send document to user.

In business object i have agent user id , user mail id.Also i have mapped all parameters with background task properly.

During run time,In address string i am able to see 'Not_found'.And all business object is having all other paramters correct like user id with 'US' concatenated , mail id.

Some users are receiving notifications but some are not.

What could be the reason behind this?

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2 Answers

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    Former Member
    Oct 11, 2010 at 06:00 AM

    Hi Manisha,

    You trying to send a notification to SAP inbox right?

    In the workflow log, in the mail step, check whether the address strings Container correctly populated or not.

    If it is populated correctly, then check whether the user exists in R/3.

    Thanks,

    Viji.

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    • Former Member Former Member

      Hello Sangvir,

      I checked in debug too. Data is coming correctly while assigning or creating the BOR object. The assignment to BOR object fields is successful but not with objects of task in some cases.

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    Former Member
    Oct 12, 2010 at 07:20 AM

    Hi Manisha,

    Kindly check through SU01D whether these users exist in the system or not.I don't see any other reasdon other than users not existing in the system.

    Regards,

    Sangvir Singh

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    • Former Member Former Member

      Manisha,

      SO_NAME has a conversion routine that could alternate the actual content of the field when assigning values. Try using COMM_ID_LONG for AddressString and see if that works. The fact that there is a conversion routine could explain why it works for some and not for others.