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Former Member
Oct 11, 2010 at 04:38 AM

Groupware Integration-Lotus Notes-Client based

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Hi Experts,

I have done the settings for SAP CRM (CRM 2007) Groupware integration (Client-Based) with Lotus Notes Calendar as per the best practices available in the Help.Sap portal as follows (Note: I have done the following settings in my Desktop, where my lotus notes-8.0 was already configured)

1. Installed the synchronization software

2. Under Edit synchronization settings maintained the require details i.e. Server details, Logon details, Sync properties and conflict resolution.

Now when I try to synchronize the data by clicking on the synchronize button, following error is getting displayed first

"Failed to initialize mapping of properties of lotus notes document items"

If I click on the OK button following message is getting displayed.

"Unable to initialize synchronization; check for installation of mobile sales or version of lotus notes installation"

Can anyone help me to solve the issue?

Regards

Nadh