Exception Pull packages failed - user is not authorized to access ICE path

[former_member1098367]

Hi experts,

I'm facing with the follow exception when I index content from the server repostory:

#1.5 #CA29D00050030076000000000010306C00049216F4C97794#1286527200622#com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber#sap.com/irj#com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber#global_user#0##n/a##a35fe704d2b711df90a000002edfd0ee#Thread[ThreadPool.Worker4,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Plain###Pull packages failed - java.io.IOException: User 'xyz' is not authorized to access http://myserver:57800/irj/servlet/prt/portal/prtroot/com.sap.km.cm.ice

at com.sapportals.wcm.service.ice.wcm.ICEHttpConnection.checkStatus(ICEHttpConnection.java:290)

at com.sapportals.wcm.service.ice.wcm.ICEHttpConnection.getOutput(ICEHttpConnection.java:165)

at com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber.pullPackage(ICESubscriber.java:149)

at com.sapportals.wcm.service.ice.wcm.subscriber.ICESubscriber.run(ICESubscriber.java:101)

at com.sapportals.wcm.service.scheduler.SchedulerEntry.run(SchedulerEntry.java:174)

at com.sapportals.wcm.service.scheduler.crt.PoolWorker.run(PoolWorker.java:108)

at java.lang.Thread.run(Thread.java:770)

#

Can you help me handling with this exception please?

With best regards

João Macedo

[former_member1098367]

Any help?

Thank you

Best regards

João Macedo