BO-Cannotconnect to Mobile server through Blackberry

[Former Member]

Hi,

We are getting an error while trying to connect mobile server through blackberry hand held devices. the error comes out as "Invalid Credentials" or "Network Unavailable" or "Request Timedout"; hv changed the passwords for the userid several times but it's not hitting the server. Thesameconfiguration isworking perfectly with the Simulator.

Kindly provide the solution

Regards,

Subhrajyoti Das

9920594288

[Former Member]

Hello Subhrajyoti Das , I have the same problem.

it occur on BB 9700 Docomo simulator

I need help from you as you working perfectly with the simulator.

Would you mind send me VAS-server.config VMS-server.config

VAS-cluster.config VMS-cluster.config and capture screen of your connection setting in the simulator. ?

I working on these problem about a week. I will appreciate you so much for helping me.

[Former Member]

Are you accessing InfoView portal??

Thank You!!

[Former Member]

Yes, I have deployed the OTA file in the mobile device and trying to connect the infoview through the BO environment setup inside the mobile.

Thanks..

Regards