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author's profile photo steve andre
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steve andre

OI installation

Posted on Oct 09, 2010 at 05:45 AM 17 Views

I am failed to install OI addon. The initialization is failed. That's the error message. Pls help. Thx

Steve

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    author's profile photo steve andre
    steve andre
    Posted on Oct 11, 2010 at 01:00 AM
    2

    Thx for your all of your answers. I have tried but I can't still run the OI. The addon can't run. The same error message still appears.

    Rgd,

    Steve

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    • Jimmy Michael
      Oct 11, 2010 at 01:38 AM

      Hi,

      try this solution but do not forget to include the previous solution from Rahul or from me:

      1. Uninstall the Add On

      2.Goto C:\WINDOWS\system32 (for WinXP) or C:\WINNT\system32 (for

      Win2000)and delete the following files: BFFramework.dll, BFLogger.dll and BFLogger.tlb

      3. Logon into Business One again and Install the Add On

      JimM

  • author's profile photo Former Member
    Former Member
    Posted on Oct 09, 2010 at 07:34 AM
    0

    Hi Steve......

    Uninstall the addon first from Control panel. Then Uninstall the DI API and then reinstall DI API. Then try installing Outlook Integration Addon. This will solve your problem.....

    Regards,

    Rahul

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  • author's profile photo Jimmy Michael
    Jimmy Michael
    Posted on Oct 09, 2010 at 10:59 PM
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    Steve,

    I agree with Rahul's answer. In addition, if it is still not success, do these steps:

    1. go to temporary (starts --> run --> %temp%), delete the folder SM_OBS_DLL.

    2. delete addoninstall.sbo and addonlocalregistration.sbo in C:\Program Files\SAP\SAP Business One

    3. delete bffframework.dll file in C:\WINDOWS\SYSTEM32

    Good luck

    JimM

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  • author's profile photo steve andre
    steve andre
    Posted on Oct 11, 2010 at 07:19 AM
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    Hi Rahul and JimM,

    The problem is solved. Thanks anyway.

    Rgd,

    Steve

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