OI installation

[former_member193355]

I am failed to install OI addon. The initialization is failed. That's the error message. Pls help. Thx

Steve

[former_member193355 · Accepted solution]

Thx for your all of your answers. I have tried but I can't still run the OI. The addon can't run. The same error message still appears.

Rgd,

Steve

[former_member186095 · Accepted solution]

Hi,

try this solution but do not forget to include the previous solution from Rahul or from me:

1. Uninstall the Add On
2.Goto C:\WINDOWS\system32 (for WinXP) or C:\WINNT\system32 (for
Win2000)and delete the following files: BFFramework.dll, BFLogger.dll and BFLogger.tlb
3. Logon into Business One again and Install the Add On

JimM

[former_member193355]

Hi Rahul and JimM,

The problem is solved. Thanks anyway.

Rgd,

Steve

[former_member186095]

Steve,

I agree with Rahul's answer. In addition, if it is still not success, do these steps:

1. go to temporary (starts --> run --> %temp%), delete the folder SM_OBS_DLL.

2. delete addoninstall.sbo and addonlocalregistration.sbo in C:\Program Files\SAP\SAP Business One

3. delete bffframework.dll file in C:\WINDOWS\SYSTEM32

Good luck

JimM

[Former Member]

Hi Steve......

Uninstall the addon first from Control panel. Then Uninstall the DI API and then reinstall DI API. Then try installing Outlook Integration Addon. This will solve your problem.....

Regards,

Rahul