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Former Member

Service Order Operation Problem

Hello Experts,

My client is generating Service order for sales

When service order generated all data is captured properly, but under operation tab it creating two operation as 0010 and 0020

as Installation.

Here it should be operation 0010 - Installation.

Please advise as early as, next week we are going live.

kapil

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2 Answers

  • Best Answer
    Posted on Oct 09, 2010 at 11:42 AM

    Check the task list assigned to the order (Planning tab)

    Also, are you using any developments which could possibly duplicate the operation??

    PeteA

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    • Former Member

      Hello Rakesh & Pete,

      Issue is resolved,

      HOW to SOLVE

      IMG>>PM/CS>>Maintenance & Service processing>> Maintenance & Service order>>Functions & settings for service order>>Define Notification and order integration

      Indicator for Enhanced Object List Functions - Assignment of operations to object list entries inactive

      Earlier it is active so it duplicating same operation twice

      kapil

  • Posted on Oct 08, 2010 at 09:09 AM

    Hello,

    Need more details like how you creating Service Order as manualyy or From any FM or via Some background Run??

    Regards,

    Rakesh

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