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author's profile photo Former Member
Former Member

Customer Account

Hi Friends,

Co Code 2000 UK

We have refreshed GCSS and cancelled invoice in SAP but yet it still appears on customer ledger.

See attached.

Invoice deleted but still appears on the open item ledger. Incorrect posting please asist to delete and generate a credit note.

thanks& regads

vlkreddy

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    author's profile photo Former Member
    Former Member
    Posted on Oct 08, 2010 at 04:15 AM

    Hi,

    When you cancel the invoice, the accounting document still remains open item.

    You need to clear the invoice accounting document number with cancellation accounting document number manually via F-32.

    Regards,

    SDNer

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