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author's profile photo Iker Espinosa
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Iker Espinosa

Email notification when creating a task in UWL

Posted on Oct 07, 2010 at 03:48 PM 65 Views

Hi all,

I have email well configured for workflow notification and subscription, but I can't find out why when I create a new task in UWL the email is not send.

Where do I have to configure email notification for new tasks?

I realised that these 2 things are necessary, and also the email configuration (I have the one for subscription and workflow notification):

1.- In System Administration ® System Configuration ® Universal Worklist & Workflow ® Workflow ® Engine ® Engine:

Notify Assignees On Task Creation --> TRUE

2.- When creating the task: Notify On Updates, Completion, and if Overdue is selected.

What else do I need?

Thanks,

Regards.

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 08, 2010 at 09:56 PM
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    Hi,

    Can you put the rest of the settings that you have configured in from the following page:

    System Administration ® System Configuration ® Universal Worklist & Workflow ® Workflow ® Engine ® Engine? (If you have javamail, configure this to CM Notification).

    Also, please ensure that in Identity Management/User Management that the person that you are assigning the task to, has a valid email address. You may also want to check that the server name is correct.

    Are notifications coming through in general and is it ONLY when a new task is created that you are not receiving the notification?

    Best Regards,

    Beth Maben

    EP - Senior Support Consultant

    AGS Primary Support, Business Suite & Technology

    • Please see the UWL Wiki @

    https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

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    • Iker Espinosa Former Member
      Oct 12, 2010 at 05:00 PM

      Hi,

      as I said in my first message I get notifications in subscription and workflow steps. The KM configuration is OK, SMTP and Exchange are well configured and users have correct email.

      If I had something wrong configured I would not receive any email.

      What I have wrong is task notifications. And I also do not understand why I must use CM instead of Javamail for tasks.

      Why is this?

      Thanks,

      Regards.

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