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Credit limits issue

Posted on Oct 07, 2010 at 12:06 PM 31 Views

Hi Team,

I have a query regarding customer credit limits. For one customer i have one invoice 348700 usd same amount he paid already . but when we try to create new order its giving msg credit limits exceeded. I checked in customer ledger there is no open items and there is no open orders & deliveries. I checked in FD32 there credit limit used is showing as 151.57%. because we mentioned credit limit as 1 usd. sales value it is showing as 1.51 usd. could you please help me on this issue.

Regards,

Nagaraju

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    author's profile photo Muhammad Reazuddin
    Muhammad Reazuddin
    Posted on Oct 08, 2010 at 12:00 AM
    2

    Open Item is cleared it seems, check all the Open orders / Deliveries / Open billing which exceeds the assigned Credit limit.

    As your credit limit is USD1. current document value also considers when system carries out credit check. Hence its exceeded credit limit.

    - You can check in Infostructures: S066 - Open orders & S067 - Open Delivery / billing for Credit Management.

    Run program: RVKRED07 / RVKRED77 or F.28, if you observe inconsistencies in FD32 to actual. will re-organize FD32.

    Hope it adds info

    Regards,

    Reazuddin MD

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 08, 2010 at 12:44 AM
    0

    Nauma,

    One of your problem is why put USD1 as credit limit? Does it serve any purpose for that customer?

    Secondly please check your unbilled sales order, as your credit limit is only USD1, so unbilled sales order which exceed USD1 also will prompt out credit limit message in your next order.

    Thanks.

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 08, 2010 at 06:00 AM
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    Run reorganization program f.28 ( prog RFDKLI20). if you have changed credit control area later then this will not work. In that case you will have to go for customized Z report which will change credit control area in BKPF, BSEG and BSID ( As suggested in SAP note)

    .

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  • author's profile photo Gerard Magorrian
    Gerard Magorrian
    Posted on Oct 08, 2010 at 08:14 PM
    0

    You can see were exactly the open values are coming from by running RVKRED88. If the value here differs from FD33 then you have inconsistencies on your system. They can be corrected by report RVKRED77.

    You might also want to check which credit check is blocking the order. Run report CHECK_CM from SE38; It maybe that the order is blocked by max doc value or something.

    I hope this helps

    Gerard

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