Hi
I entered an order for a customer in eCom webshop. I next received Order Confirmation by e-mail. Then, after closing the order in GUI, I created RMA Request [Return Material Authorization]which was successfully submitted but I never got a Receipt Confirmation for that request. And when I checked in the Actions tab in the RMA Requests transaction in GUI, I can see that Confirmation action is in error status (Incorrectly Processed).
when I click the processing log, I can see the error logs as mentioned below:
Function module /1BCDWB/SF00000003 of smart form delivered an error
Line type IT_SCHED_TXT is unknown.
Action could not be successfully executed
I don't know how to proceed further to investigate this issue.
The smart form here used is Z_CONF_ZRRM
Processing class: ZCL_DOC_PROCESSING_CRM_ORDER
Processing method: CRM_ORDER_EXEC_SMART_FORM
can any one help if you faced such kind of issue or you know the solution?
Regards
Pravin