on 10-06-2010 2:17 PM
Hi all,
we have encountered a serious problem about generating and viewing LOVs in our Web Intelligence.
After moving from one server to another using Import Wizard: Environment - BIAR - Environment, we lost our LOVs in WEBI only in view mode (all 3 modes - Interactive, web, PDF). All LOVs in promtps are empty, just "no value" there.
In creation mode - Advanced (Java) it is all good, LOVs are generating, updating, everything is fine.
Desktop Intelligence works fine also.
here is our setup:
BO Enterprise, product version 12.3.6.0.601
Oracle 10g 10.2.4.0 64bit
MS Windows Server 2003 R2 64bit
We have tried:
regenerating LOVs in universes and reexporting
checking LOVs as Export with universe, and Automatic refresh before use
dropping and regenerating them again
clearing, turning off and turning on Cache for reports and universes
restarting all servers
increasing Cache memory for LOVs and universes
deleting LOV files
checking JAVA (1.6.0.0.16) and clearing its cache
and some more,
but nothing worked.
We found this issue in many other forums around the web, even in about two forums here, but no advices worked.
It is a little disappointing problem, because all standard users are unable to use LOVs in prompts.
Thank you, Martin
Edited by: MartinHajekBC on Oct 6, 2010 3:18 PM
Hi,
Just a thought. Please check out the parameter List Of Values Batch Size (entries) in the properties of WebIntelligenceProcessingServer. Whats the value there? Is it 1000 or 0 by default?
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I am seeing something similar. If I log in with the Administrator ID, or create a new ID and make it a member of the Admin group, my reports run OK. If I try to log in with another ID I always see No Value when trying to refresh values. If I run a report which doesn't have any prompts, it comes up with "NoData". The same report produces data correctly when run using the Admin ID.
Sounds like a permissions issue obviously - but I have double and triple checked all the rights and everything looks perfect. Any ideas???
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Are you using the SDK to view the reports and are having this issue? Is it reproducible when viewing through Infoview?
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