Open Channel - add content in message

[shabakov]

Hello, experts!

We are on Cloud 1902 and try to connect viber and WEB push as a new outbound channel.

How can we add content messages from Content Studio to our Open Channel action?

There is only example of Export Definition in BADI:

(2) Open Channel: Define Parameters for Implementation

    APPEND VALUE #( action_parameter = 'ZOC_EXPORT_DESCRIPTION'
                    action_parameter_name = 'Description'
                    action_parameter_type = if_cuan_mkt_orch_constants=>action_param_type-string ) TO action_parameters.


    APPEND VALUE #( action_parameter = 'ZOC_EXPORT_DATE'
                    action_parameter_name = 'Date'
                    action_parameter_type = if_cuan_mkt_orch_constants=>action_param_type-date ) TO action_parameters.
    " parameter ZOC_EXPORT_PRIORITY; has allowed values which are defined below; will be shown in list box in campaign UI
    APPEND VALUE #( action_parameter = 'ZOC_EXPORT_PRIORITY'
                    action_parameter_name = 'Priority'
                    action_parameter_type = if_cuan_mkt_orch_constants=>action_param_type-string ) TO action_parameters.
    " value PRIORITY_1 for action parameter ZOC_EXPORT_PRIORITY
    APPEND VALUE #( action_parameter = 'ZOC_EXPORT_PRIORITY'
                    action_parameter_value = 'PRIORITY_1'
                    action_parameter_value_name = 'High' ) TO action_parameter_values.
    " value PRIORITY_2 for action parameter ZOC_EXPORT_PRIORITY
    APPEND VALUE #( action_parameter = 'ZOC_EXPORT_PRIORITY'
                    action_parameter_value = 'PRIORITY_2'
                    action_parameter_value_name = 'Low' ) TO action_parameter_values.

Maybe exist example coding with the choise of content?

[BACKESSI · Accepted solution]

Hi Konstantin,

Currently the Content Studio doesn't support viber and Web push. Only simple Mobile Push Notifications are possible as you can see in the HELP. Please feel free to use the influence tool to add a new request.

Best regards,

Silvia