There is no printer output when using the PrintOut method

[Former Member]

I have a VB6 app with CR XI, and a customer found a situation that when printing a report directly to the printer using the PrintOut method, there is no printer output or error message.

Some reports using the same code print normally, but a report that is preceded by another print call, presents this behavior.

And when the output is directed to the screen, we can see the report.

Could someone give me an idea of what is the problem?

Thanks,

Isis

SP - Brazil

The code used is below:

Set rpt = applic.OpenReport(App.Path & "SEFoto" + TipoRPT + ".rpt")

rpt.FormulaSyntax = crCrystalSyntaxFormula

rpt.FormulaFields.GetItemByName("Empresa").Text = "'" + Company + "'"

rpt.FormulaFields.GetItemByName("Idioma").Text = "'" + Idioma + "'"

rpt.FormulaFields.GetItemByName("Versao").Text = "'" + Versao + "'"

' ... Some lines to compose the selection formula

rpt.RecordSelectionFormula = Cond

' To evaluate the image length:

Arq = rsTMP3!FT_Arquivo

ImageScaling = FatorDeReducao(Arq, "F")

' To reduce the image length:

AchouOLE = False

For Each oSection In rpt.Sections

For Each oObject In oSection.ReportObjects

If oObject.Name = "PictureFoto" Then

Set oOleObject = oObject

AchouOLE = True

Exit For

End If

Next oObject

If AchouOLE Then Exit For

Next oSection

With oOleObject

.Suppress = True

.XScaling = ImageScaling ' 0.5 = 50%, 1 = 100%

.YScaling = ImageScaling

.Suppress = False

End With

'

Aguarde.Show 1

'

If DestinoRel = 9 Or DestinoRel = 1 Then ' Padrão ou impressora

rpt.PrintOut True ' <<<---- Here using true or false nothing happens

Else

PrintRPTtela rpt, "Fotos" ' <<<--- Here it works fine

End If

[former_member11696 · Accepted solution]

Hi Isis,

Not sure if you have applied any service Packs to CR? If please do so and test again. Then you can upgrade to CR XI R2 for free, use your XI Keycode and download Service Pack 4 from this link:

https://smpdl.sap-ag.de/~sapidp/012002523100011802732008E/crxir2_sp4_full_build.exe

You'll find the distribution files for your app also from that same download area.

If you don't want to upgrade to XI R2 then download all patches from XI and test again. This issues rings a bell that it may have been fixed.

Thank you

Don

[Former Member · Accepted solution]

Hi Don,

Thanks for your help.

I believe I haven't applied any patch to my CR yet.

I can't upgrade to CR XI R2 now, because of my customers, they will need another installation, and I can't spend time on this now.

Do you have the link for the patches you suggested me to apply to my CR XI?

Doing that, will I need to distribute new files?

Thanks,

Isis

[former_member183750 · Accepted solution]

The latest - and last Service Pack for CR XI R1 (11.0) is here:

https://smpdl.sap-ag.de/~sapidp/012002523100006008952008E/crXIwin_sp4.zip

You will have to create a new deployment package using the RDC MSMs which you can find on the SAP File Download Site here:

http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm

Ludek

Follow us on Twitter http://twitter.com/SAPCRNetSup

[Former Member · Accepted solution]

Hi Ludek,

Thanks for your help.

Unfortunately, the installation of the last Service Pack for CR XI R1 didn't solve my problem yet.

Maybe it will be necessary to upgrade to the Release 2...

I will try to do that, as suggested previously by Don Williams, because installing the CRXI R1 SP4 changes the distributable files too...

Do you know if it is necessary to change something in my RPTs or programmatically when we migrate from R1 to R2?

Thanks,

Isis

(Brazil)

[former_member11696 · Accepted solution]

Hi Isis,

R1 and R2 report formats are identical so it should not be a problem, there may be a few updates in R2 but it should not affect your reports. Although we always recommend matching report versions with report engines.

All that should be required is you verify you are using the CR 11.5 runtime in your application references and then re-build. You may run into a few issues with Parameters so depending on the type of parameters you are using depends on if issues show up or not.

Best to test fully and if you do search and then post your issue.

Thank you

Don