Pricing in credit memos

[former_member588542]

Hi all,

I have a case in pricing of credit memo request.

When there is a mistake in discount value-For example instead of 10% they only gave to customer 5% .

Now the make a credit memo request with reference to billing document and to give a credit of additional

5% which - is missing,they have to enter a discount of 95 % to calculate from base value for system to calculate in the total net amount the missing 5%.....

How could I reverse the calculation-That the can enter in credit memo 5 % of discount for system to calculate correct amount automatecly?

Is there some solution for this?

Thanks and best rregards

L

[Shiva_Ram · Accepted solution]

Is this credit memo request document type used for handling other scenarios also like customer returns?

If so, then I suggest to inform the user to enter the discount amount directly in the credit memo request after removing the other condition type values. This is straightforward.

If the document type is used only for crediting the missed discount amounts then you can create a formula (t.code VOFM) and add in the alternate calculation type column of the pricing procedure (like 100 - % discount/100). The formula coding should have a check to apply only on specific credit memo request document type.

Regards,

[former_member588542]

Thanks ,

the new routine is a possible solution

but not 100%.

Best regards

L