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Former Member

After Oracle Upgrade to 11G - Not able to open shopping carts in SRM system

Dear Friends,

We have upgraded the Oracle to 11G on our SRM development

system.

Now we have an issue with opening the shopping carts from below url.

http://ussapdjs00.corpnet2.com:8001/sap/bc/gui/sap/its/bbp_mon_sc?sap-

client=600

But we could able to open the shopping carts from SRM(JED) system

through SAPGUI.

When we try to open the shopping carts from the URL, it is througing

ABAP dumps as below after taking long time.

28.09.2010 14:15:45 ussapdjs00 SYM98632 600

C SYSTEM_CORE_DUMPED

ShrtText

Process terminated by signal 11.

With this issue, we could not able to release the system to users for

operations.

Can some one please help me on this with some solutions.

Thanks in advance,

Regards,

Srinivas

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4 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Sep 29, 2010 at 09:58 AM

    What is your operating system? From 'signal 11' I gather some kind of Unix.

    And from 'signal 11' I also gather that an Oracle patch might be missing. Did you apply all of them, as described in the installation guide and relevant SAP notes?

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  • Posted on Sep 29, 2010 at 03:57 PM

    Hello Srinivas,

    As suggested by Mark, 640_EX2 does not support Oracle 11, we have recently upgraded to 640_EX2 at a customer site, it only supports Oracle 10g.

    Another possible issue is your SAP_BASIS patch level, I thought it might be too low, but check the PAM for more details.

    Regards,

    Siddhesh

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    • Hello Srinivas,

      Please read SAP Note 1398634

      Oracle 11.2 for SAP Kernel 6.40_EX2, 7.x and higher
      Oracle Version 11.2 will be released for these SAP kernel versions. In these kernel versions, basically only those SAP product versions that will still be at least part of SAP Extended Maintenance in 2010 will be released for Oracle 11.2.

      Maybe your version of SRM isn't under SAP Extended maintenance in 2010.

      Another note to lookout for is:

      Note 1434131 - Release of Oracle 11.2 versions for older SAP versions

      Also, please check if your BASIS patch level is okay.

      Regards,

      Siddhesh

  • author's profile photo Former Member
    Former Member
    Posted on Oct 07, 2010 at 02:33 PM

    Dear Friends,

    We have applied latest kernel as below.

    SAP R/3 Kernel information

    SAP R/3 Kernel 640_EX2

    Database Client Library OCI_102

    created in AIX 2 5 00029F1AD300

    created on Sep 26 2010 20:38:32

    Support Level 0

    Kernel Patch number 348

    Source ID 0.348

    DBSL Patch No. 335

    ICU Version 2.6.1 Unicode Version 4.0

    libsapu16 Version 1.0025 Sep 24 2010 20:08:26

    Now issue is resolved... Thanks one and all for your help.

    Regards,

    Srinivas

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 07, 2010 at 02:33 PM

    y

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