DFM Description synchronization (SHORT_TEXT) - Language problem

[Former Member]

Hi everyone,

We discovered DFM last week and used it to synchronize the RPM attributes and the cProject attributes and it works fine. Well, nearly fine. The only problem we have is with the Descrition (SHORT_TEXT) from cProject task to the Description of RPM element. In the other way (RPM to cProject) it works fine.

After long hours of debugging, I found out the problem comes from the language. The text exists in English, but at one point in the process the text is read in French and then it is not found. Indeed, we work in Belgium and the customer asked for the portal to be only accessible in French, it is not possible to use it in English.

So the thing is, as the portal is in French, it is king of logical that text is searched in French, but then why is it previously stored in English ? Does this problem comes from a bad configuration of the portal ? Does it come from a bug in DFM ? Maybe it comes from the customization of RPM or cProject ?

Hope you can help, I would love not to have to enhance SAP.. Again..

Thanks in advance.

Regards,

Gregory.

[Former Member]

Hi Gregory,

I have couple of questions on what you are trying to achieve. To which element in RPM are you trying to sync the cProjects task description? When you mentioned that you want to synchronize descriptions in your earlier thread, I assumed you were talking about Project Definition name to the Portfolio Item name.

As for the language issue you found from you are debugging it looks like a bug, however, I will wait for your answer to the above question to comment further.

Regards,

Lashan

[Former Member]

Hi Lashan,

Both RPM and cProject have a "Name" or "Designation" which is a single line text. The synchronization of this attribute works fine.

But they both also have a "Description" which is a multiple line text where it is possible to enter a long text. The synchronization of this attribute from cProject to RPM does not work fine.

Does that answer your question ?

[Former Member]

Got it... I was confused when you mentioned cProjects tasks.

For DFM to work you need to add the field mapping for each direction you want to sync. If RPM --> cProjects works, and the other way doesn't that means you most likely didn't configure the other direction. To do this in the Maintain Field Mappings option select the entry which has main and sub-grouping PDCP and add the field mapping for "SHORT_TEXT".

Generally, after making configuration changes I normally invalidate the RPM cache from the RPM Administration screen to ensure the config changes take effect.

[Former Member]

Hi Lashan,

Unfortunatly I already did the file mapping, and actually I did it several times and I tried a lot of different things but still, the synchronization between the "Description" in cProject to RPM is not working.

So as every other attributes are correctly synchronizing, I thing this is a bug, so I will contact SAP.

Thanks again for your help.

Regards,

Gregory.

[Former Member]

I am on PPM 4.5 SP09 (which I beleive is the latest) and it is working fine for me. If you are on a lower SP it may well be a bug.