Sales document is being currently processed by user

[Former Member]

when i try to execute a return reuest order, i get the following error message : "sales document is currently being processed"

what does it mean?

[Former Member]

Hi Padasala,

When you get such kind of error message that means that the order which you are trying to open in a change mode is already in use. This message at the end will generally give you the Userid who is using the same. Just copy that userid id and use t-code SM12.

Here insert the user-id and the client name and click on List icon or press enter.

This will give you list of sessions with table name. Here locate the table name VBAK and if you have permission to delete the the session then select the line and press delete icon.

Hope it helps!!

Regards,

Ajinkya P

[former_member131745]

I'm guessing you already know what the error message means as its quite obvious from the message text.

What is happening is that when creating the return order you are also processing another document with the chain (the referenced document maybe). The system cannot do this as the locks for the document have still not been released.

Typically replication to a CRM system is the cause for this issue. If this is the case, try searching for some OSS notes under the CRM component.

I hope this helps.

Gerard

[Former Member]

usually it means some one else is in change mode of same sales document. Error description must be showing the user ID of that user also. If you want to know the User who is accessing that order go to SU01 and give that User ID.

If you want to kill the session of other User on your Sales document, Go to SM12, table name VBAK.

Thank you

Kris

Edited by: Kris on Sep 27, 2010 9:21 PM

[Former Member]

Hi,

Check in t-code SM12, does it show the sales doc locked by your user id ?

Thanks

Saurav