on 09-27-2010 3:42 PM
Hello
I have problem with billing status in sales order in three-angular flow.
When line is partially delivered, ord-related billing status is u201Cfully invoicedu201D but should be
u201Dpartial invoiceu201D.
So for eg client ordered 10, but supplier delivered directly to him 8 pcs.
We received invoice for 8 pcs so the invoice reception status is u201CPartial invoice rcptu201D:
8,000 pcs Posted; 2,000 pcs Open - so OK.
We also issue invoice to the customer, so the Order-related bill status should be u201CPartial invoiceu201D 8,000 pcs Billed; 2,000 pcs Open. But it is:
Fully invoiced 8,000 pcs Billed 0,000 pcs open
What can be reason of this strange system behavior?
Thanks for all tips
Pawel
Hi,
For the item category of the sales order, check the item category in VOV7 for the following configuration.
1. Your completion rule should be either C or E. You have to configure this and test which one is working fine for you.
2. You should also look at the Billing relevance field. You have to explore between C and G. One of them will fit your process.
If this configuration error is set right, your process flow will update the completion status without any problem.
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