Own transaction type for support messages from Test Management?

[Former Member]

Dear all,

in the tester's worklist (STWB_WORK), within the status maintenance of a specific testcase, I can create support messages.

These are of the type SLFN (the standard type).

As we intend to implement some changnes to the support message in the service desk, I'd like to have my own support message ZLF1 used instead.

But where can I specifiy this?

I did not find this in the customizing anywhere...

Does anyone know, where to set the transaction type value for support messages out of the test status??

Many thanks,

jan

[Former Member]

Hi Jan,

can you go through the wiki page for status maintenance, it clarify you

[status management- service desk|http://wiki.sdn.sap.com/wiki/display/SM/CustomizingStatusManagement]

jansi

[Former Member]

Hi Jansi,

The document was helpfull.

But unfortunately not for my question here.

I found this thread, which points me into the right dierection:

(Although the BADI-Implementation did not work yet...)

Best Regards,

Jan