Feb 28, 2019 at 02:24 PM

How do we migrate service ticket interactions in C4C

843 Views Last edit Mar 04, 2019 at 05:47 PM 2 rev

All,

We want to migrate service tickets from our legacy system to C4C. While I found all other templates in Data Workbench, I do not see anything for interactions (emails). Is only OData Services the way?

Any answer is appreciated.

thanks

Mahesh