on 09-24-2010 11:21 AM
Hello everyone,
I need some help about the following issue:
I set the alternate approver by the role at the CUP data base, after that I set at the stage level the option: " Forward to Alternate Approver" and the awaiting time after the request must be send to the alternate approver as 1 hour.
My question here is:
There is anything left for the alternate approver gets the e-mail notification after 1 hour for approving the request?
CAD is set as Role Owner.
Any suggestion/help would be very welcomed!
Thanks in advance.
Hi,
Please run the background job for Escalations from CUP background jobs. This should do it.
Regards, Varun
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