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Former Member

CUP: Avoid requests to be pending for approval: Best approach?

Hi all,

We would like to receive inputs for the different approaches you are using to avoid requests to be pending for approval.

What is to say, to provide provisioning for new users eventough the role owner of one role requested hasn't respond the request.

Many thanks in advance. best regards,

Imanol

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    Former Member
    Sep 23, 2010 at 10:31 PM

    Alpesh, many thanks for your response.

    You mention three point but just list two. Which is the third one?

    Kind regards,

    Imanol

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    Former Member
    Sep 23, 2010 at 10:02 PM

    Imanol,

    We don't want to provision users when one or some of the approvers have not approved the request. We have configured the following 3 items so that the requests gets pushed through:2

    1) Escalation: After 72 hours to the back-up approver

    2) Email Reminder: Every 24 hours

    Regards,

    Alpesh

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