First these were the changes to the system,the COPA report in KE30 was modified to show an added field which was the customer billing date, so we made the changes to accommodate the field and ensured that the historical profitability segments too showed the changes. Next the customer also had a discrepancy in the quantity interfaces ie: they wanted a discrepancy between the billed quantity and the SKU sorted, after these two were solved, we face this issue:-
In the COPA data for the last month, only the customer rebate tab doesn't net to zero (the entries are all the values for the reversals), when I saw these, customer rebate COPA and see that they were reversed by the reposting program but were never reposted again.I am not sure what caused this but when tested in QAS before reposting the COPA documents in PRD, it did not reverse the cust rebate COPA documents but it in PRD. So I am looking in to this issue to find out the root cause of this error.
Any inputs on this???