SBO Mailer - Send via MS Outlook check box

[Former Member]

Hi Experts

I was hoping you could help me with an SBO mailer issue please.

I have installed SBO Mailer as Standalone on a client and now when e-mail documents from SAP on the same client the option 'Send Via MS Outlook' no longer appears in the 'Send Message' window when clicking on a document to e-mail. Does anyone know why this change is and also how we can keep a copy of the e-mails we send to the customer now as before we used to tick this box and we could see the e-mail had been sent when we looked in our MS Outlook.

Many thanks

Caroline

[Former Member]

Hi

Thanks for your response on this one... it's not on the database hence being installed as standalone. I dont thing there is away around this to sync e-mails through MS Outlook when the standalone version is installed?

[Former Member]

I think this option is only available where Outlook Integration is installed