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Sep 22, 2010 at 05:06 AM

Invoice cancellation error

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hi i raised the invoice for the customer 700038 and customer has to pay the amount 15000. Due to some reasons i cancel the invoice of the same customer (700038) but the system shows the 2 times customer has to pay the amount (15000).why system its not reverse the amount.(production server).tel me the solution and where is the control