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Former Member

CUP request access screen

Hi,

Currently the passord self service link is at the bottom of the request access screen. Is there any way to move it up to the top?

Regards,

Mo

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2 Answers

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    Former Member
    Sep 21, 2010 at 12:37 PM

    Hi Muhammad,

    It is not possible to move the PSS link up to the top. what you can do is disable the requests that are not used you landscape.

    Disabled request will not be visible in request access screen. So it make overall GUI better.

    kind regards,

    Srinivasan

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    • Former Member

      Hi,

      We have already deactivated the request types we do not use. I was hoping I could shift PSS up to the top.

      Thanks for the response!

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    Former Member
    Sep 21, 2010 at 01:29 PM

    Hi Mo,

    As this request is not a request type that initiates a CUP workflow, it's not set up as a request type in the configuration, so you can't change it there.

    Suppose, this request is the only request you'd like to show on the first (logon) screen, what you then could do is set all active requests to Sequence number 0 in the configuration. That will then only show the Password Self-service. Mind that you do not make all requests inactive, because then the first screen will remain complety empty and even the Password Self-service will not show.

    Maybe this helps you a bit further if you don't use the other requests (yet).

    Wim Schmit

    Edited by: W. Schmit on Sep 21, 2010 3:30 PM

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