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Queries related to SAP IDM 8.0 Error Job Logs - Monitoring & Logging

Dear Experts,

As monitoring of IDM is necessary, I would like to know

1) how do you usually monitor the error job logs

a) look for all the logs with errors and open each log from admin ui / developer studio?

b) Create a scheduled job to trigger notification of each error log in html format?

c) Create a custom UI, web service and access to the IDM database table mc_logs and which helps for live monitoring too?

d) Using third party reporting tools like lumira, bw reporting, ssrs etc.,

e) others, Do you have a different approach? Let’s discuss! you response would be much appreciated

2) and how frequently you monitor them.

Also i see that when we go to job properties of either provisioning or non provisioning job under logging tab, there are following fields

a) Windows event Log Level

  • Has any one used this?
  • If we have enabled error logging, what will happen and where the information would be stored and how the log would look like?
  • Will it be applicable even for IDM systems installed on Linux machines?

b) SNMP Manager Address & Trap Level

  • Has any one configured this?
  • in which format the idm would send the information and what information would it contain?



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1 Answer

  • Posted on Mar 03, 2019 at 03:03 AM

    Hello Deva,

    we wrote a custom application to monitor our customers idm systems. In theory, you could write plugins for widespread monitoring solutions like nagios/icinga, for our usecase we decided to write an own solution.

    The best approach is to monitor mc_syslog, since the joblog itself only containts base64 errorlogs in the html format, you see in the eclipse management studio.
    Additionally joblog is hard to parse and doesnt include all errors, when the errorlog is too big.

    If you need additional information and advices, pm me ;)

    Regards, Aydin

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