on 12-05-2016 4:47 PM
The functionality above was meant to be available for the 1608/1611 release however it doesn't seem to be in our tenants
1. Is it applicable for C4C service tickets where product data comes from SAP ERP (MDG)?
2. If so, where can the info on how to do this be found? I've looked at all the documents via the Help Center to no avail
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