I need some help, we upgrade from CRM 4.0 to CRM 7.0 SP 5. With CRM 7.0 we began to use the "Iinteraction record" and we have a problem passing main activities (claims, Sales etc) to BW.
The problem is that all activities created with an interaction record doesent pass to BW. We are using extractor 0CRM_SALES_ACT_1.
We try creating an activity out of an interaction record and it pass without problem to BW.
Any help would be wellcome! best regards!