Script Error after installing SP3 and FP3.1

[Former Member]

Hi,

Recently i updated my CR 2008 to SP3 and FP3.1 my current version is 12.3.1.684

Not immedu03B9atly but after few days a got this message at openning of CR2008.

Script error

Line 291

Position 119

if comp=1 then IsProductInstalled=

OsRegKeyExists("HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion

then opens the Software Manger window, but it is not functional (does nothing).

I unchecked the "check for updates on startup" option the the message is gone.

I think this is a bug or something. Also the "open file" window has some "issues" with the buttons.

thanks.

Garik

[Former Member · Accepted solution]

I have the same issue. After reinstalling and choosing the "repair" option, the Crystal Report can be run normally again.

[Former Member · Accepted solution]

Hello,

I am trying to repair my SP3 installation, then will do the same with FP3.1

I will b eback with the results....

[Former Member · Accepted solution]

Hi,

Allthough the repair crashes at the end (i tried twice) both SP and FP, the problem is solved.

Thank you.

[former_member11696]

Hello,

Need more info on OS and anti-virus and firewall but something like this typically is due to permissions.

Be sure to be logged in as the local PC administrator with full permissions.

Try adding crw32.exe to your trusted list in DEP, Firewall and anti-virus.

Then go into Add/remove Programs ( or what ever OS you are using is calling it ) and do a repair install of SP 3 and then re-install FP 3.1.

You could also clear out your temp folders as well as clear your Browser cache folder. It may be your SAP certificates are corrupt or possibly expired.

Thank you

Don

[Former Member]

I'm having the same problem. Did you ever figure it out?

Thanks,

Thomas

[Former Member]

seeing the same issue. any help out there?