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Access violation exception on Sybase ASE

Dec 05, 2016 at 04:10 PM

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Hi, I've have installed SAP ERP 6.0 EHP7 on windows/sybase ASE 16.0.00.1 and system was running well from several months. Last friday I've got this unexpected error in the ASE log file (see attach log-ase-error.txt).

I was not able to shutdown SAP from the management console and also using "StopSap" command line. I've reboot the server because it was the only way to restart SAP application. ASE has made recovery with no problem.

In addiction I found the syslog message in SAP with these error messages:

|02.12.2016|11:41:02|srvsapprod_PRD_00|DIA |004       |300|XXXXXX    |        |BY4       |Database error 30102 with FET access to table UST04                                            |
|02.12.2016|11:41:02|srvsapprod_PRD_00|DIA |004       |300|XXXXXX    |        |BY0       |> [ASE Error SQL30102:HY010][SAP][ASE ODBC Driver]Function                                     |
|02.12.2016|11:41:02|srvsapprod_PRD_00|DIA |004       |300|XXXXXX    |        |BY0       |> sequence error                                                                               |
|02.12.2016|11:41:02|srvsapprod_PRD_00|DIA |004       |300|XXXXXX    |        |BYY       |Work process has left reconnect status                                                         |
|02.12.2016|11:41:02|srvsapprod_PRD_00|DIA |004       |300|XXXXXX    |        |AB0       |Runtime error "DBSQL_SQL_ERROR" occurred.                                                      |
|02.12.2016|11:41:03|srvsapprod_PRD_00|DIA |004       |300|XXXXXX    |        |AB1       |> Short dump "161202 114102 srvsapprod_PRD_00 XXXXXX" created.                                 |
|02.12.2016|11:41:05|srvsapprod_PRD_00|WRK |000       |   |          |        |Q0Q       |Start Workp. 7, Pid 22540                                                                      |
|02.12.2016|11:41:11|srvsapprod_PRD_00|DIA |007       |300|XXXXXX    |        |R47       |Deletes session T13_U4940_M0 after error Execution was canceled (Softcancel) [Warning/Session] |
|02.12.2016|11:45:06|srvsapprod_PRD_00|DP  |000       |   |          |        |Q04       |Connection to user 11153 (XXXXXX ), terminal 37 (XXXXXX) lost                        |
|02.12.2016|11:45:26|srvsapprod_PRD_00|WRK |000       |   |          |        |Q0Q       |Start Workp. 5, Pid 24456                                                                      |
|02.12.2016|11:45:50|srvsapprod_PRD_00|DP  |000       |   |          |        |Q04       |Connection to user 23239 ( ), terminal 6 (XXXXXX) lost                                   |
|02.12.2016|11:46:08|srvsapprod_PRD_00|DP  |000       |   |          |        |Q0I       |Operating system call recv failed (error no. 10054)                                            |
|02.12.2016|11:46:14|srvsapprod_PRD_00|DP  |000       |   |          |        |Q04       |Connection to user 24373 (XXXXXX ), terminal 45 (XXXXXX ) lost                                |
|02.12.2016|11:46:21|srvsapprod_PRD_00|DP  |000       |   |          |        |Q04       |Connection to user 12572 (XXXXXX ), terminal 18 (XXXXXX ) lost                            |
|02.12.2016|11:46:30|srvsapprod_PRD_00|DIA |005       |   |          |        |BV3       |SQL error 30046 occurred (possible network problems?). Work process is stopped                 |
|02.12.2016|11:46:30|srvsapprod_PRD_00|DIA |005       |   |          |        |BY2       |Database error 30046 at CON                                                                    |
|02.12.2016|11:46:30|srvsapprod_PRD_00|DIA |005       |   |          |        |BY0       |> [ASE Error SQL30046:08S01][SAP][ASE ODBC Driver]Connection t                                 |
|02.12.2016|11:46:30|srvsapprod_PRD_00|DIA |005       |   |          |        |BY0       |> the server has been lost. Unresponsive Connection was                                        |
|02.12.2016|11:46:30|srvsapprod_PRD_00|DIA |005       |   |          |        |BY0       |> disconnected during command timeout. Check the server to                                     |
|02.12.2016|11:46:30|srvsapprod_PRD_00|DIA |005       |   |          |        |BY0       |> determine the status of any open transactions.[ASE Error                                     |
|02.12.2016|11:46:30|srvsapprod_PRD_00|DIA |005       |   |          |        |BY0       |> SQL30149:HYT00][SAP][ASE ODBC Driver]The command has timed                                   |
|02.12.2016|11:46:30|srvsapprod_PRD_00|DIA |005       |   |          |        |BY0       |> out.[ASE Error SQL30004:08003][SAP][ASE ODBC                                                 |
|02.12.2016|11:46:30|srvsapprod_PRD_00|DIA |005       |   |          |        |BY0       |> Driver]Connection does not exist                                                             |
|02.12.2016|11:46:30|srvsapprod_PRD_00|DIA |005       |   |          |        |R19       |Initialization DB-Connect failed, return code 000256

Windows system is virtualized with VMware.

Do you have any idea what might have happened ?

Thanks

Moreno

log-ase-error.txt (19.5 kB)
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