Error in Account Identification work center - Type = SYSTEM_ERROR, ID = ERR

[Former Member]

Dear Experts,

I am getting an error in the initial Account Identification tab like "Type = SYSTEM_ERROR, ID = ERROR_SESSION_INIT, description = 16AA9A3937A9BB56E10000000A11447B". But surprisingly its disappearing when i give some input in any field.

But our clients dont want to see Blood (red) in the screen. Could you please provide some input why this error is coming and how sort this out.

Thanks in advance.

Cheers

MH

[Former Member]

Moderator message - Cross post locked Rob

[Former Member]

Hi,

This is the only error message that is raised in the screen? Try to check if have any relevant errors in trx. ST22 or in trx. SM21 and post here for a further analysis.

Best Regards,

Caíque Escaler