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Possible to prevent deletions going through Groupware?

Former Member
0 Kudos

Hi

We are running CRM 5.0 SP11 and have just started an archiving process for activities.

The problem iis that this is overwhelming the groupware server with deletes.

As we are archiving all activities over 2 years old, is it possible to prevent deletion messages being sent to groupware any more from CRM?

Thanks

James

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi James,

You can deactivate the queues that sent the message to the GW. Check SMQ1, SMQ2, SMQS and SMQR or you can change the GW configuration to connect in a dummy server not in CRM.

Best regards,

Caíque Escaler

Former Member
0 Kudos

OK - but I don't want to prevent all messages... just deletions

Is this possible?

Former Member
0 Kudos

Hi James,

I dont know if there is a way to do this, but if you deactivate the queue you can remove the some entries, it means the messages for deletion in GW. It's not a good solution but i think it works.

Best regards,

Caíque Escaler

Answers (0)